Support

Leave a support question in the comments here, and I wll try to help you. Provide as much detail as possible please.

187 Comments

Hi Kevin,

I am currently setting up a website using the Canuck theme.
I’d like the homepage to be a static page however the header image only appears when the homepage is set to ‘Latest Posts’.
Is there a way to display the header image and transparent top header with the homepage set to static?

Thank you,
Lachie

Hi Kevin,

Thank you very much for getting back to me.
Really enjoying the Canuck Theme.
There is one other issue I am running into.
In the “Site Identity” tab in the customiser window, when entering the site title and tagline they are both displayed in the header. The checkbox to hide them doesn’t seem to make a difference.
Is there a way to hide these?

Thanks again,
Lachie

Hello, I have the Canuck theme installed and I am now setting up. I have a header image problem. I’m too stupid to make the picture visible. Can you help me?
I uploaded and inserted it.

To change the image:

Select the “Header Media” tab in Customize
Select “Add new image” and pick or upload your image.
Image should be around 1100pixels wide and 367 pixels high, with the aspect ratio of 3:1.

Hi again Kevin,

I asked a question earlier today, but have one more to ask please. With the Homepage layout sections, is it possible to duplicate the layout of a section to increase the number of that section? I need a couple of extra sections with text and an image on them.

Many thanks

I have a similar question, can you reuse a portfolio section (so two or more section 9’s) for the front page but with a different category post featured in each section? Checked vid’s and searched through the support comments.

Hi,
I’ve inherited the admin work on a site and have already bought and activated the Canuck Child, as the previous admin was working in the parent theme. The transition was as smooth as silk, by the way!

My question is regarding the text overlay/widget on the Homepage header image. The text is currently falling off the bottom of the screen and I’d like it to be above the fold if possible. Is there a way to tweak it up a bit please?

Many thanks

I’ve checked on a iPhone 10s and everything seems fine. It looks like the static home setup was modified as I only included a Title and Tagline in the original theme, without and action button.

Thank you for your reply to my first question Kevin.

I’m working on a 17″ laptop screen, so that could be why the text looks to be off the page. It seems like less and less sites are designed with bigger screens in mind, but aim more for the mobile market – a bit of a reversal from time gone by!!

Thanks again.

Good evening Kevin

I am having lots of fun building my site, thanks again for the great theme!

There is a question I have. Please could you let me have CSS code for a button, I have created a set of 5 links I’d love very much to carry “read more” buttons, which look like the ones in the theme. Is that possible? I tried to attach the image of my “coming soon” segment on home page, which has a set of 5 polaroids of greatest thinkers.

Would appreciate any help please.

Regards
Nico

Good evening, Kevin.

Thanks again for your amazing work on the template. I am still installing but it is definitely going to be my template of choice!

I am placing TAGS on both Blog and Gallery (via a link called Brain Reboot). I have made a foot menu Tag Cloud, where all tags rightfully show up, but some of them (Gallery) show error pages when one clicks them. Please could you advise?

Thanks and regards.

Hi Kevin,

When typing in the search box of my (and yours as well) site, my typing is not visible… How can I change it?

In the editor-style.css (I didn’t change it, was just looking up if there was something about font-size of section 1) there is a fault in line 112. I don’t know what is wrong, but probably you will.
Regards,
Larissa

Hi, I’ve just taken over a site using Canuck, but there hasn’t been a child theme implemented – the site is just using the parent, a situation which I’m not happy with. I gather that you offer a child theme with the capability of editing the style file etc which is great.

Is it possible to install the child and then port over all the stuff that’s currently on the parent, please?

Many thanks
Ann

Hi again Kevin. I did go and buy the child theme and have received the Paypal confirmation. however, the acknowledgement on your page says that payment is pending and there isn’t anywhere to download the child, that I can find anyway.

Am I jumping the gun or is there a glitch, please?
Thanks,
Ann

Leave a Reply to Lachie Cancel reply

Your email address will not be published. Required fields are marked *